RASENSEBefore you subscribe
- USD 99 or USD 149 per month: the selected plan renews monthly. Applicable taxes collected by RASENSE are included. No minimum commitment.
- Cancel at any time: stop the next renewal and use the site until the end of your paid period.
- If a renewal fails: we notify you and allow seven calendar days to update payment details before considering suspension. Your already-paid period is protected.
- After hosting ends: a private recovery copy is kept for 90 calendar days, counting the next day in Japan Standard Time as day one. Reactivation needs a renewed agreement, verified payment and technical checks. After the period ends, the copy may be deleted and restoration is not guaranteed.
Review the full terms below before agreeing to a paid subscription.
1. Your provider and order
RASENSE is a website service operated by a sole proprietor in Japan. Your order identifies the service provider, your business, your plan and applicable charges. UMACA consulting is a separate service and is not included in this subscription.
For enquiries, updates or cancellation, contact sitecare@projectumaca.com. We provide our business address and business telephone number without delay upon request. A paid subscription is not required to request these details.
2. Free creation and preview
Website creation and your private preview are free. An incomplete brief may be used to create a clearly identified demonstration. Up to two consolidated revision rounds are included before publication, including a change between our available design templates. Bespoke development is not included.
The initial preview target is within three business days, counting the next business day after receipt of your request as day one. Business days are Monday to Friday in Japan Standard Time, excluding Japanese public holidays, 12–16 August and 29 December–3 January.
Approving your preview does not start a paid subscription. Before publication, you confirm the business facts, final content and permission to use the supplied materials. Demonstration content must be resolved before publication.
3. Plans and payments
- General
- USD 99 per month
RASENSE Website Care — General. One consolidated minor-update request per month.
- Website Care
- USD 149 per month
RASENSE Website Care. Three consolidated minor-update requests per month.
Both plans renew monthly and have no minimum commitment. Monthly prices include applicable taxes that RASENSE is required to collect. Your payable total and applicable tax breakdown are shown before enrollment. Any tax you must account for directly under a reverse-charge mechanism remains your responsibility. Your bank or card issuer may charge currency-conversion or other fees.
After you approve the preview, we complete launch preparation before inviting you to pay. First payment follows your explicit enrollment; we publish after verifying successful payment. Your initial payment date is the reference for monthly renewal, and your confirmed renewal date is provided with your subscription details.
If publication is delayed for reasons attributable to us after payment, we explain the situation and arrange an adjustment or refund for the period during which the service was not provided. Optional extra work requires a separate quote and your agreement.
4. Your website and updates
The standard website uses a mobile-first layout with up to five pages as needed. Booking and ordering use links to existing services; custom booking or payment systems are excluded.
One update is one consolidated request for minor changes to existing pages taking up to 30 minutes. Unused requests do not carry forward. Covered changes include supplied text and photos, menu names and prices, opening hours, contact details, announcements and existing links. Support and website update requests are handled by email only at sitecare@projectumaca.com. Phone support is not included. For included updates, the usual completion target is within three business days, counting the next business day after we receive the necessary instructions and materials as day one. We tell you what is missing if we cannot proceed. A material change to the requested scope may require an agreed revised estimate. Our own errors and covered maintenance faults do not consume your allowance.
New pages or features, full redesigns, photography, new copywriting, translation and consulting are separately scoped and quoted.
For an incident affecting the website we manage, we aim to begin assessment and provide an initial update by the next business day after a report or detection. Fixes to our own errors and covered maintenance faults do not use your monthly update allowance. Resolution depends on the cause and third-party availability; continuous staffed support and a fixed restoration time are not included. Security incidents and applicable legal notification duties are handled separately.
5. Ownership and optional buyout
Your domain is registered in your name, and materials you supply remain yours. During your active subscription you receive the agreed right to use the website. Shared templates and the production system remain with the provider. Twelve months of payments do not automatically transfer ownership.
After 12 months from actual publication, you may optionally purchase the website for USD 2,500 under a separate agreed order. The buyout includes site files, transferable assets, the necessary site-use licence and basic handoff documentation. Shared production systems, migration services, third-party hosting and later changes are excluded. Any third-party restrictions must be identified before you agree to a buyout.
6. Ending the service
Cancellation may be requested at any time to stop the next renewal. Website access, hosting and care continue until the end of the paid service period. There is no cancellation fee or penalty. Partial-period refunds are not normally provided; duplicate charges, services not provided for reasons attributable to us and other exceptional cases are handled separately. Without an optional buyout, website hosting and care end at the end of that period; the customer retains their domain and supplied materials.
6.1 Renewal payment failure
If a renewal payment fails, we notify you and give you seven calendar days to update your payment details, counting the day after our sending service accepts the notice as day one, in Japan Standard Time. We state the end of the grace period in that notice. If sending fails, is uncertain, or we learn that the notice bounced, we review the case rather than automatically starting the grace period or suspending the site. During the grace period, the existing website remains available while additional updates may be paused. If payment remains unresolved, we may suspend hosting and care after that period, notify you of the suspension, and stop future subscription renewals and automatic collection for new service periods. We recheck the current payment status before suspension and do not shorten an already-paid service period.
We explain how any existing unpaid invoice is handled; suspension does not itself erase a valid charge for service already provided. We do not accumulate new service-period charges after suspension. Your domain and supplied materials remain yours, and suspension does not itself delete the website data. No late-payment penalty is added. An unsuccessful initial payment does not start website publication.
6.2 Recovery archive after service ends
When hosting ends following cancellation or suspension for unresolved renewal payment failure, we retain a private recovery copy of the last published website and the materials and settings needed to restore it for 90 calendar days. The day after hosting ends is day one, in Japan Standard Time. We state the recovery-copy expiry date in our service-end or suspension notice. During this period the website is offline and ongoing maintenance is not provided.
If you request reactivation within that period, we check your identity, the recovery copy, the domain and the hosting configuration, and explain the subscription and payment required to resume service. We republish after the applicable terms are agreed, payment is verified and the technical checks are complete. Immediate or automatic restoration is not promised. We explain any previously issued invoice for service already provided separately; keeping a recovery copy does not generate new subscription charges for the suspended period.
After the recovery period, the copy becomes eligible for deletion and we no longer guarantee that the previous website can be restored. If it is unavailable, a new creation request is needed and its scope and terms must be agreed before proceeding. If you request earlier deletion, we explain any recordkeeping obligations and the effect on restoration. Contract, payment, consent and dispute records follow separate applicable retention rules. Backup-copy handling is explained separately in the Privacy Notice; this is not a promise that every backup is erased on day 90. This recovery archive does not renew or transfer your domain, and optional website buyout follows the separate handoff terms.
7. Records and business changes
Before enrollment, you can review the applicable terms and order. We retain the accepted terms version and enrollment evidence. Stripe processes payment information; our Privacy Notice explains how service information is used.
A future incorporation does not itself change your contracting party or authorize transfer of your payment arrangement. Any succession process must follow the finalized terms and applicable requirements.