RASENSEService and contact information
You can request our business address or telephone before subscribing. No paid contract is required to receive those details.
- Service
RASENSE Website Care
- Provider
八谷 朋美 · Sole proprietor, Japan
- Business address
We will disclose our business address without delay upon request. Please contact sitecare@projectumaca.com.
- Telephone
We will disclose our business telephone number without delay upon request. Please contact sitecare@projectumaca.com.
- Contact email
- sitecare@projectumaca.com
- Customer support
Support and website update requests are handled by email only at sitecare@projectumaca.com. Phone support is not included.
- Creation and preview
Initial website creation and private preview are free. Up to two consolidated revision rounds are included before publication, including a change between available design templates.
- Monthly service
General: USD 99/month. One consolidated minor-update request per month.
Website Care: USD 149/month. Three consolidated minor-update requests per month.
Each request covers minor changes taking up to 30 minutes. Unused requests do not carry forward.
- Taxes and extra costs
Monthly prices include applicable taxes RASENSE must collect. The total and applicable tax breakdown are shown before enrollment. Your bank or card issuer may charge conversion or other fees. Customer-side reverse-charge obligations are separate.
Extra work requires an agreed quote. Domain registration and paid third-party services must be identified in your order before any charge is agreed.
- Payment
Recurring card payment through Stripe, subject to the methods offered at checkout. No payment is taken solely for requesting or approving a free preview.
- Preview timing
Initial private preview: within three business days, with the next business day after receipt of your request counted as day one. Incomplete information may produce a clearly identified demo.
Business days: Monday to Friday in Japan Standard Time, excluding Japanese public holidays, 12–16 August and 29 December–3 January.
- First payment and publication
After approval, we complete launch preparation and invite you to review your order and terms. Following explicit enrollment and verified first payment, we publish the prepared website. Your confirmed renewal date is provided with the subscription details.
If we cannot publish after payment for reasons attributable to us, we explain the situation and arrange an adjustment or refund for the period during which the service was not provided.
- Renewal and cancellation
Monthly renewal with no minimum term. Request cancellation by email to stop the next renewal. Service continues until your paid period ends. No cancellation fee or penalty applies.
Without a separate buyout, hosting and care end at that point. You retain your domain and supplied materials. A private recovery copy is retained for 90 calendar days starting the following day in Japan Standard Time. Reactivation requires agreement, verified payment and technical checks. After that period the copy may be deleted and restoration is not guaranteed. See recovery conditions.
- Refunds and service issues
Partial-period refunds are not normally provided. Duplicate charges, non-delivery attributable to us and other exceptional cases are handled separately under applicable terms and law. Report issues to our contact email.
- Optional buyout
Available after 12 months from actual publication for USD 2,500 under a separate agreed order. Buyout is optional and does not happen automatically. Confirm its tax treatment, transferable rights and any separately quoted migration before ordering.
Related documents
Read the Terms of Service and Privacy Notice with your order before enrollment.